Privacy Policy

Who we are

ResumeSkip is operated by Jackalope Digital, LLC, a limited liability company organized in Colorado, United States. Questions about this policy: support@resumeskip.com.

What we collect

Account information: the email you sign in with. We never store a password — we send a one-time code. Guest sign-up is no longer offered.

Resume data: the resumes you import or paste, saved as your resume bases, the job postings you provide, and the tailored resumes, cover letters, and interview prep we generate for you.

Applications you add to the tracker (company, title, status, notes, follow-up dates).

Usage data: counts used to enforce free-tier limits, rate limits, and abuse controls.

Payment information: handled entirely by Stripe. We never see or store your card number. We store a Stripe customer/subscription id so we know your plan.

Newsletter: if you subscribe, your email — used only for the weekly digest you opted into, with a one-click unsubscribe on every email.

Messages you send through the contact form or in-app feedback.

How we use it

To provide the service: store your bases, generate tailored documents, keep usage within plan limits, and bill Pro or a 7-day pass.

To prevent abuse: device and email rate limits, referral fraud controls, and spend limits on AI usage.

To send the newsletter you subscribed to, and transactional email (sign-in codes, out-of-runs alerts, pass-expiry reminders) when those keys are configured.

To reply to support messages you send us.

We do not sell your data. We do not use your resume content to train our own models.

AI processing

When you generate a tailored resume, cover letter, or interview prep, the resume text and the job description you provided are sent to a third-party AI provider solely to produce that result. The result is stored in your account so you can reopen, download, or share it.

We ask the model never to invent experience, skills, dates, or titles. You are still responsible for reviewing every document before you send it to an employer.

Third parties

Convex (hosting and database).

The AI provider configured for generation (an OpenAI-compatible API).

Stripe (payments and billing).

The email delivery services used for one-time sign-in codes, transactional alerts, and the newsletter (when those keys are set).

PostHog, only if product analytics is enabled. It records a small set of product events (sign-in, generate, upgrade) and page views. Autocapture and session recording are off. It is not used to sell ads.

Cookies and local storage

We use local storage for a device identifier (to rate-limit sign-in attempts) and a referral code you arrived with. If PostHog is enabled, it may store an anonymous id in local storage. We do not use third-party advertising cookies.

Sharing and public pages

Nothing is published unless you choose to share a result. A share link (`/r/…`) is a public, noindexed page that shows the generated text (and, if you were Pro when it was generated, the scorecard).

Retention and your rights

Your resume bases, generations, and applications stay until you delete them or delete your account. You can delete any base from the dashboard. You can delete your entire account from Dashboard → Account. That removes your resumes, generated documents, applications, usage, and referral records.

If you have an active Pro subscription, cancel it first (Manage plan) so Stripe does not keep billing you.

To request a copy of your data, email support@resumeskip.com.

Changes

If this policy changes materially, we will update this page and the effective date above.